December 2011 IC Profile: Rich Miller

December 31, 2011 — PharmaDigital Communications – Communicating Through Pharma Training

Rich Miller

December IC Profile:

Rich Miller
Distance Learning Specialist, Adobe Connect Production

As our Adobe Connect developer, Rich has expertise in project management as well as the design, development and delivery of e-Learning and instructor led training solutions. Rich has worked with companies such as sanofi-aventis, Novo Nordisk, Sepracor, King Pharmaceuticals, Roche, and Pfizer. He has also developed distance learning for training companies such as Dendrite, C3i, LPW Training Services and Global Knowledge.

Rich’s current knowledge base includes: Adobe Connect Pro, Web Force, Mobile Intelligence, Visual Elk, SAP, Siebel, Lotus Notes, Microsoft technical and Office Suite, Adobe Captivate, WebEx, Centra, Articulate Suite 09, Brainshark, On Demand, UPK, Camtasia, Flash CS4.

In Rich’s more recent experience as a Sr. Technology Training Specialist for sanofi-aventis, he managed curriculum development, training and delivery of SFA Software to a sanofi-aventis sales force of 8,000+ sales professionals. Rich also designed, developed and delivered virtual training, both ILT and CBT, as well as assessments for 10,000+ employees.

The following are two recommendations Rich received from his work at sanofi-aventis:

– John Worobey, Director, Sales Training, sanofi-aventis:

“When it comes to putting training and technology together, there are none better than Rich. I had the pleasure to work with Rich for over 5 years. He consistently demonstrated a great deal of knowledge and skill in assessing our technology needs and providing expert development and support of appropriate technology tools to meet the needs of our customers. Rich will certainly be an asset to any team. I highly recommend Rich!” April 19, 2011

– Mike Capaldi, Assoc. VP Sales Training & Leadership Development, sanofi-aventis:

“Rich is truly a unique professional in the technology training space. His technical aptitude, creativity and strong facilitation skills set him apart from his peers in this sector of training and development. Rich is able to assess tech-training needs, design/develop the content and teach it using any number of delivery modalities. He does all of this with an approach that leads to high quality learning that impacts individuals, teams and organizations. Having Rich on our team allowed us to be very adaptive and meet difficult deadlines. This unique experience would make him an asset to any team.” April 18, 2011