Originally Published in “Communicating Through Pharma Training”
March 13, 2012 — PharmaDigital Communications
As our Lead Project Manager, Karen is responsible for ensuring that client satisfaction is maximized and that all projects are delivered on time, on budget and with the highest quality. She serves as the primary point of contact during the execution of a project.
Karen has 10 years experience in executive client service and relations. She also has extensive account management experience with projects in the areas of sales training. Most recently, Karen worked with DialogCoach. She led a team in developing the new version of DialogCoach 5.0. Karen also has significant expertise in applying technology tools to meet project objectives.
Karen’s project management skills are enhanced by her assorted technology skillset. Considered a “Power User” of most business applications, Karen’s knowledge extends to: Excel, Project, PowerPoint, Camtasia, Captivate, Articulate, RoboHelp and Publisher.
Karen’s experience includes a great deal of success instructing and training clients on software packages and their efficient, expert use. Working almost exclusively in the pharmaceutical and biotech industries, Karen also possesses great industry insight as well as being a knowledgeable source of current industry developments and litigation. She regularly attends the MLR (Medical, Legal, Regulatory) training programs offered by our clients so that your projects move through your internal review process smoothly and efficiently.
PharmaDigital clients regularly request to have Karen manage their projects and we do our best to keep her with the same clients on a continuing basis.